Our agreement with you
AtoPost LLC is a Virginia, United States limited liability company. “AtoPost,” “we,” “us,” and “our” mean AtoPost LLC. “You” means the person using the service and, when you act for an organization, that organization. By creating an account or using AtoPost, you agree to these terms. If you do not agree, do not use the service. Our Privacy Policy explains how we handle information.
If you act for a business, agency, or client, you represent that you have authority to bind it and to authorize the actions you request. A separately signed agreement with AtoPost controls where it expressly conflicts with these terms.
Using AtoPost
You must provide accurate account information, protect your credentials, and be legally able to enter this agreement. You are responsible for activity performed through your account and for ensuring you have authority to connect each workspace, brand, and social account.
Notify us promptly of suspected unauthorized access. You may not share access in a way that bypasses plan limits, sell unauthorized access to the service, or use another person’s account without permission. You remain responsible for instructions and permissions supplied by people you authorize to manage your workspace.
Approval, automatic posting, and your controls
Connecting an account authorizes supported access within the permissions you grant. Approving, scheduling, or publishing a post authorizes the corresponding action. Enabling autopilot authorizes AtoPost to generate, adapt, schedule, and publish content within your configured settings without individual approval of every post. In approval mode, content requires the applicable approval before publication. Keep your brand details, restrictions, destinations, and settings accurate.
You can change automatic posting settings or disconnect a destination. Changes apply to future actions; a job already submitted to a third-party platform may still complete. Deleting a draft or disconnecting an account does not automatically remove content already published. Publication may require you to take action directly on the platform. Reusing content or requesting a retry requires checking existing delivery status to avoid duplicate posts.
Posting cadence and plan limits are ceilings, not guarantees of a fixed number of successful posts. Platform availability, approvals, supported formats, account permissions, and the plan’s automatic-production budget affect delivery. Automatic optimization may change timing, format, and platform priorities within your settings and supported limits. Automatic production and manual generation credits are separate.
AI-generated content
AI outputs can be inaccurate, incomplete, or similar to content created for others. You are responsible for reviewing content before publication and for confirming that claims, disclosures, permissions, and uses comply with applicable laws and platform rules. Approval and autopilot settings determine the level of review you choose.
Prompt enhancement, creative direction, references, and automated reviews help production but do not guarantee factual accuracy, originality, legal clearance, or a particular creative quality. You must supply accurate business facts and substantiate claims about prices, results, products, testimonials, or endorsements. AI outputs are not legal, medical, financial, or other professional advice.
Generated presenters, voices, or scenes must not be represented as genuine customer experiences or real endorsements when they are not. Obtain required permissions for a person’s name, likeness, voice, and other personal information, and provide required advertising, sponsorship, affiliate, and synthetic-media disclosures. Do not use the service for deceptive impersonation or unauthorized voice or likeness cloning.
Your content and permissions
You retain your rights in content and brand materials you submit. You grant AtoPost a limited permission to host, process, adapt, generate from, schedule, and transmit those materials solely to operate and improve the service for you. You represent that you have the rights needed to provide them.
This permission includes processing by providers needed to perform your requests, technical format changes, and transmission to the destinations you authorize. It does not give us ownership of your brand or permission to use your private materials to create content for another customer. Public use of your brand as an AtoPost endorsement requires your permission.
As between you and AtoPost, you may use generated outputs to the extent of any rights we can provide, subject to these terms and applicable third-party restrictions. We do not promise that AI output is copyrightable, exclusive, or free of third-party rights. You are responsible for clearing rights needed for your intended use.
Music, stock assets, and creative references
Music, stock footage, fonts, and other third-party assets remain subject to their licenses. Access to an asset, a preview, or a platform’s music catalog does not automatically give you rights to publish it elsewhere or use it in a paid advertisement. Use assets only within the rights provided for the specific workflow, platform, and purpose. Do not extract or resell licensed assets as standalone files.
Attribution: animated emoji in AtoPost videos are Noto Emoji Animation by Google, used under the Creative Commons Attribution 4.0 license.
Reference content and performance information may inform creative structure, pacing, and ideas. Access to a reference is not permission to copy its protected footage, script, music, branding, or a person’s likeness. Only upload or request use of reference material you are entitled to provide.
Subscriptions, credits, and billing
Paid plans renew automatically until canceled. Prices, included features, trial duration, renewal date, and applicable taxes are shown before purchase. Eligible trials require a payment method and convert automatically to the selected plan unless canceled before the disclosed trial end. Trial credits expire when the trial ends and do not convert into purchased credits.
Subscription credits refresh monthly, expire when unused, and do not roll over—including when a subscription is billed annually. Separately purchased and qualifying referral credits roll over while the account remains active, subject to these terms. Credits are consumed in this order: active trial credits, monthly subscription credits, then purchased or referral credits.
Autopilot cadence governs automatic creation and publishing; it is separate from manual generation using available credits. Disconnecting a social account pauses publishing to that account but does not cancel or pause your AtoPost subscription.
Annual subscriptions are priced as ten monthly payments for twelve months of service. They retain the same monthly content credits, automatic-content budget, and posting limit as the corresponding monthly tier. Manual generation costs vary by request and are shown as a whole-credit amount before a credit-priced request is confirmed.
A confirmed manual request may reserve credits while production is in progress. Unused reserved credits are released when the request settles. When a manual generation fails without a completed deliverable, its reserved or deducted generation credits are returned; saved partial work does not by itself make the failed request a completed deliverable. Report an incorrect charge to support with the draft or request identifier. A successfully generated item that you later decide not to use is different from an unfinished generation.
A failed publishing attempt does not by itself refund a successfully completed generation. Copying saved content does not require a new generation charge; requesting new or revised AI output may require credits at the amount disclosed for that request. Credits are service units, not cash, bank deposits, or investments, and cannot be withdrawn as money. Referral cash commissions are governed separately below.
Advertising payments
If you enable AtoPost ad management, you fund and pay each advertising platform directly using your own payment method. AtoPost does not advance your advertising spend or assume amounts you owe to an advertising platform. AtoPost charges a separate management fee on recorded actual ad spend: 15% on Free, 12% on Lite, 10% on Creator, 7% on Business, 5% on Growth, and 3% on Agency. The rate in effect when you approve a campaign applies to that campaign. A daily spending limit entered for a managed campaign includes both platform spend and this fee. Fees are not charged on budget that was not spent.
Only actions within your authorized campaign settings and supported controls are permitted. You are responsible for the advertised offer, landing page, audience restrictions, disclosures, and legal requirements. Platform-reported spend can be delayed or corrected; a setting is not a guarantee of instantaneous enforcement by the platform. Review campaign activity and contact us promptly if a charge or action appears incorrect. We do not guarantee an ad’s approval, conversion rate, or profitability.
Cancellation and refunds
You may cancel through the billing portal. Cancellation prevents future renewal and access continues through the paid billing period unless otherwise stated at checkout. Except where required by law, payments and consumed credits are non-refundable.
The failed-generation credit return described above is an exception to the consumed-credit rule. Nothing in these terms limits a statutory refund, cancellation, or other mandatory consumer right. Disconnecting accounts, uninstalling a platform integration, or stopping use is not subscription cancellation. Contact support if you cannot access the cancellation control. Any future price or material billing change will be communicated as required before it applies.
Referrals
A referral link or code must be used while the new customer signs up; it cannot be added later. A qualifying Free signup may earn the referrer five rollover content credits. A qualifying first paid subscription payment may earn the referrer a cash commission at the displayed rate, after discounts and excluding tax. Free signups do not earn a cash commission, and new customers receive no referral credit bonus. Self-referrals, duplicate-account abuse, refunds, reversed payments, and suspicious activity may invalidate or reverse rewards. Cash payouts require a verified payout account and will be available only when the withdrawal feature is enabled.
Trial and signup activity may display estimated rewards, which are not earned or withdrawable cash. Eligible cash commissions become available seven days after the qualifying payment. Refunds, disputes, reversed payments, or referral abuse can reverse the associated commission. If a reversed reward has already been withdrawn, it is deducted from current or future eligible referral earnings before further withdrawals. This recovery does not authorize an automatic debit from your bank account.
Sponsored creator applications are reviewed by AtoPost. Approval enables a 20% commission on qualifying first referral payments made from the approval date onward; it does not change commissions for earlier payments. Applying does not guarantee acceptance.
Acceptable use
You may not use AtoPost to violate law, infringe intellectual-property or privacy rights, impersonate others, distribute malware, manipulate platforms, publish deceptive or harmful content, bypass usage limits, or interfere with the service.
This includes spam, fraudulent engagement, phishing, harassment, exploitation of children, unauthorized access, attempts to obtain another customer’s private data, and attempts to disable safeguards or billing controls. Follow each platform’s community, advertising, and automation rules. We may investigate reports and restrict content or access where reasonably necessary to enforce these terms or protect users.
Third-party platforms
Social networks, AI providers, and other integrations are independent services with their own terms and availability. AtoPost cannot guarantee that a platform will accept, publish, retain, or report analytics for any content. Connections may require reauthorization.
AtoPost uses YouTube API Services for supported YouTube features. By using those features, you also agree to be bound by the YouTube Terms of Service. Our Privacy Policy explains Google privacy and access-revocation options. Other connected platforms’ applicable terms and permissions likewise govern their services. AtoPost is not endorsed by or affiliated with a platform merely because we offer an integration.
Metrics may be incomplete, delayed, revised, or unavailable. Performance and virality scores are predictions, not independently verified proof of future results. A platform may remove content or suspend an account under its own rules.
Service availability
Features may change as APIs, models, and platform requirements evolve. We may suspend functionality to protect users, comply with law, address abuse, or maintain service reliability.
We may suspend or terminate access for material violations, unauthorized use, nonpayment, or a legal or security requirement. Where practicable and appropriate, we will provide notice and an opportunity to resolve the issue; urgent protection may require immediate action. Suspension does not eliminate payment obligations already lawfully incurred or applicable refund rights. You may stop using the service and request deletion under our Data Deletion instructions. Preserve copies of content you need outside AtoPost.
AtoPost intellectual property
AtoPost’s software, interface, trademarks, and other service materials remain ours or our licensors’ property. We permit you to access the service for its intended purposes while you comply with these terms. This does not transfer ownership of our software or trademarks. Restrictions on reverse engineering or circumvention apply only to the extent permitted by law.
Disclaimers and liability
To the extent permitted by applicable law, AtoPost is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted or error-free operation or specific reach, engagement, revenue, follower growth, or business results.
To the extent permitted by law, neither party is liable to the other for indirect, incidental, special, or consequential damages arising from the service, including lost profits or business opportunities. This exclusion does not excuse payment obligations or limit liability that cannot lawfully be excluded, including applicable liability for fraud, intentional misconduct, or other non-excludable conduct. Mandatory consumer protections and statutory remedies remain available.
Reporting concerns and resolving disputes
Email info@atopost.com with the account email, relevant draft or transaction identifiers, and a description of the issue. We encourage an attempt to resolve concerns directly, but contacting us is not a condition that prevents you from exercising a legal right or meeting a filing deadline.
Report suspected infringement with enough detail to identify the protected work, the disputed material, your authority to report it, and contact information. We may restrict disputed material while investigating. Sending a report does not establish that infringement occurred.
Changes and general terms
We may update these terms as the service or legal requirements change. We will update the effective date and provide additional notice or seek renewed agreement where required. Changes do not retroactively remove accrued rights or mandatory protections. If you do not agree to a change, stop using the service and cancel any subscription before its next renewal.
If a provision is unenforceable, the remaining provisions continue to the extent permitted by law. A failure to enforce a provision is not a waiver. These terms do not establish employment, a legal partnership, or authority for either party to bind the other beyond the actions expressly authorized through the service.
Contact
Questions about these terms may be sent to info@atopost.com.